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This article provides installation, licensing, and troubleshooting steps for Johnson Controls’ Controller Configuration Tool (CCT). It consolidates multiple JCI resources into one reference for field engineers, technical support, and training staff.
Your first power-up will take longer than a JACE 8000, and one small network setting can save hours of troubleshooting.
Easy steps to regain access and download past course certificates
After moving an EntSec station to 4.10u8+, 4.13u3+, or any 4.15 build, the Photo ID feature shows “Unlicensed”. Portraits disappear from Personnel views and badge templates cannot pull images.
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